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Microsoft Word has a feature called "Smart Quotes" where Word converts single and double quotes into special curly quotes which look nicer and are easier to read. When you try to enter a "Smart Quote" into the Message Board, Family News or comment field, it gets converted to some strange character. To prevent this from happening, you should turn off the "Smart Quotes" feature in Word. You can find out how to turn "Smart Quotes" on and off at the Microsoft Office website∞.
Why am I getting weird characters when pasting from Word?
Microsoft Word has a feature called "Smart Quotes" where Word converts single and double quotes into special curly quotes which look nicer and are easier to read. When you try to enter a "Smart Quote" into the Message Board, Family News or comment field, it gets converted to some strange character. To prevent this from happening, you should turn off the "Smart Quotes" feature in Word. You can find out how to turn "Smart Quotes" on and off at the Microsoft Office website∞.